Klaus Gumpp is the managing partner and founder of Alvacom.

He has more than 15 years of experience in the customer service industry and was managing the restructuring of Twenty4help Knowledge Service AG, a subsidiary of the United Internet AG, inter alia. After sale of the specialized technical services company to the world market leader Teleperformance, he managed the post-merger integration and was responsible for the Central European business of Teleperformance as a CEO.

In 2010, he was responsible for the accounting and operational restructuring of the walter services group as a CRO, and following, managed the company as a CEO until 06/2013. Klaus Gumpp also acquired a comprehensive buy and build experience from more than 15 transactions.



Customer Service