Alvacom specializes in profit optimization in customer service.
We support reorganization and restructuring in special situations and hereby assist companies with complex customer service organizations and outsourcing companies.
Our experience includes more than 20 optimization situations, both in in-house areas, as well as service companies. The size of the business units included up to 10,000 employees, the respective project duration was 6 months to 3 years.
Our functions included anything from project management to executive functions as board/managing directors.
Our team is characterized by long-standing and extensive market knowledge and management experience. This is how we can guarantee “hands-on” support of our clients.
As a business partner we assist our clients in long term to ensure sustainability of results and professional support of the organization.